The new digital wallets connect into Mastercard Digital Enablement Service (MDES), so participating issuers can enable secure mobile payments on millions of devices. You may also use contactless cards in magnetic stripe readers by swiping the card. Learn more about the GDPR here. You can continue to use your card until the card balance has been depleted or until the expiration date shown on the card. In addition, the card or device has to be held within 2cm (1inch) of the terminal. Bank identification numbers (BINs) are fundamental to payments. If you're traveling outside Canada and the US, call us collect at 1-905-735-7256. Once your card is registered, take your cards direct deposit information to your employer to have your pay cheque automatically put on your card each payday. To request a transfer of CT Money, please call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST). You can always contact the Mastercard Assistance Center either toll-free at 1-800-627-8372or collect at 1-636-722-7111. You can also use your card to pay bills online. Enroll through your bank. Some applicants may receive a higher or lower regular annual rate depending on a credit evaluation. Mastercard cardholders should always safeguard their personal information and not respond to any suspicious emails or inquiries. Mastercard Click to Pay uses advanced payment technology and intelligent security that help recognize your consumers at checkout. Yes! Each month during an equal payments plan you are required to pay in full by the due date that months equal payments plan instalment. What should I do? You will find their contact information on the back of your Mastercard and on your billing statement. You cannot collect paper Canadian Tire Money on bonus offers. . Absolutely! What kinds of businesses have successful co-brand programs? Can I collect bonus Canadian Tire Money? Mastercard receives ATM location information from financial institutions. Note that this process, known as split tender, may not be supported by all merchants. What does selecting Remember me do? Although the majority of retailers do not charge for this service, there are some locations that charge a fee. Balances under $10 are due in full. What should I do? This is the only way to ensure that your CT Money will not expire. Interest does not accrue during the period of the plan. The fees may vary depending upon the amount of taxes due. However, each merchant decides which payment brands to accept. How can I be sure that my card payment has been processed? Additional information for residents of Quebec only:The regular annual rate for persons applying for the Triangle Mastercard and the Triangle World Elite Mastercard is 22.99% for cash transactions and related fees and 19.99% for all other charges. Additionally, if the Mastercard is unsigned, a merchant should request personal identification (but not record it) and ask the cardholder to sign the card before completing the transaction. Please contact the Mastercard Assistance Center either toll-free at 1-800-627-8372 or collect at 1-636-722-7111. How do I report it? Non-registered users can register online or via the app to see their transaction history, or if you would like to remain unregistered, you will have to call the Triangle Program customer service team at 1-800-226-8473 to determine the last date of use. You can experience the future of secure, password-free checkout by looking for the Click to Pay icon where Mastercard is accepted. When youre ready to make a purchase, give the cashier your card or, if asked, swipe your card at the terminal. With new devices and technologies emerging in a connected world, the industrys finite supply of BINs is reaching current capacities. Some applicants may receive a higher or lower regular annual rate depending on a credit evaluation. The International Organization for Standardization (ISO), an independent, nongovernmental international organization that develops voluntary global standards. Mastercard appreciates the concern and diligence you are taking to protect your finances as it relates to credit cards and the inquiry regarding a card account breach that has impacted you directly. You can always contact the Mastercard Assistance Center either toll-free at 1-800-627-8372 or collect at 1-636-722-7111 and we will connect you to your financial institution. Visithttps://triangle.canadiantire.ca/en.htmlfor more information. The billing period covered by each statement can be from 28-33 days. TriangleTM credit cards are issued by Canadian Tire Bank. What is the currency rate for a country I am visiting? The General Data Protection Regulation (GDPR) is a set of legal requirements for companies concerned with collecting, processing and protecting personal data. We do not share transaction data without consent or as otherwise legally permitted such as in the context of fraud prevention. If your terminal is a non-integrated terminal with a separate contactless reader, make sure that the contactless reader is lit up after the transaction is registered. I registered for in the Triangle Rewards Program through the Triangle App, where can I pick up my card? I forgot the PIN for my ATM card. How do I qualify for a Triangle World Elite Mastercard? Cost will vary depending in the selected solution. Will there be a notification before my CT Money expires and how far in advance can I expect it? You must contact the financial institution that issues your card to retrieve or reset your PIN. Be sure to check with your card issuer to ensure that these types of transactions are permitted. Where can I find my digital Triangle Rewards card? Bulk items will only be delivered within a 100km radius of the Store. Typically, the biller will ask for your Mastercard account number and the expiration date. You will need to apply for your card directly with them. Step 1 Reset the memory of your opener. I have multiple Triangle accounts. Click to Pay is designed to work with major payment methods across credit, debit and prepaid cards. There are many card styles to choose from. To request an emergency card replacement, please call your financial institution directly or contact the Mastercard Assistance Center either toll-free at 1-800-627-8372 or collect at 1-636-722-7111. You can reach your financial institution by calling the number on the back of your card. Were committed to protecting the privacy and security of your personal information. The name of the Mastercard issuing financial institution may appear, but it is not required. Mastercard offers merchants a free, optional service for more secure in-app payment acceptance called Digital Secure Remote Payment (DSRP). KOMPATIBILITT - Passt Gerte mit einer Diagonalen von bis zu 6. If an ATM location or a specific country is not listed, then information is not available. Can I transfer electronic Canadian Tire Money to another member? Choose Settings and then chooseManage profile. With manual bill payment, you have the freedom of selecting the amount to pay and the date on which you want to make payment. I work in law enforcement and Im investigating a fraud case, who can I speak with? If your card expires before all of the funds have been depleted, you are still entitled to access the funds. At home, financial institutions have paid for transporting, securing and storing that foreign currency and those costs are passed on to you. The cards also carry the Mastercard logo and must conform to certain Mastercard design standards. Contact the issuer of your card immediately to report a lost or stolen card. You will not be charged a fee to use your PIN unless you are using your credit card to get a cash advance at the ATM. As a result, your Mastercard Prepaid Card may get unexpectedly declined. You must contact the financial institution that issues your card to retrieve or reset your PIN. What happens if I lose an item that I purchased with a Mastercard? This secure, convenient online checkout option is designed to work across devices and web browsers. Your Triangle Rewards email and password are your Triangle ID credentials. The Triangle Mastercard and the Triangle World Elite Mastercard do not have an annual fee. Whats the difference between an acquirer and a payment facilitator? What type of merchants can benefit the most from contactless acceptance? We would appreciate if you could forward the original email to stopit@mastercard.com so we can look into it further. If your card is lost or stolen, call Customer Service immediately at 1-800-459-6415. How does this work? At the time you initiate an automatic bill payment relationship, you should determine how the provider will bill you. How and where do consumers use Click to Pay? You can reach them using the phone number on the back of your card. No annual fee? You cannot collect paper Canadian Tire Money on bonus offers. For instance, it: What is the impact of this non-validated transaction for a merchant on their payment guarantee? Transparency is core to Mastercard. How do I ensure that I can accept transactions from eligible devices? If you had a problem using an ATM, please contact the bank that issued your card for assistance. If your question is not listed, we recommend that you contact the financial institution that issued your account as only they hold information specific to your account. Offer excludes localized promotions. If you do not select Remember me, youll have to manually enter your user ID and a verification code every time you want to access your ClicktoPay profile or checkout. I received a Triangle Rewards offer via email what do I do? Mastercard Can I collect paper Canadian Tire Money at Sport Chek, Marks, Lquipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, LEntrept du Hockey, and participating Sports Experts stores? A Mastercard representative will be able to assist you in filing a lost or stolen card report. You can use your Triangle credit card login when you sign into the Triangle App or your online account. If a customer would like to cancel an account they should call Customer Service at 1-800-226-8473 Monday to Friday 8:00 am to 9:00 pm (EST) and Saturday and Sunday 9:00 am to 5:00 pm (EST). I know who committed fraud on my Mastercard credit card or debit card. Any fees charged by the ATM owner are disclosed at the time the transaction is initiated. What are the benefits? Then you can create a new ClicktoPay profile with your Mastercard and the correct email address as your new user ID. Triangle credit cardmembers are automatically registered in the program so they can begin redeeming immediately. Yes, this new way to pay brings Mastercard security technology to online payments. Depending on the card you use, you may also be able to earn rewards. How can I correct my email address on my profile? The payments industry is more complex than ever. Yes, be sure to tell your bank youll be travelling cross-border and where youre going. For instance, we will soon make ouronline portalavailable globally, so that individuals everywhere will be able to access, correct, modify or move their personal information. We recommend that you contact the financial institution that issued your card to determine the currency conversion charges that are applied to foreign transactions. Purchase, NY 10577. Please enter the security code received in your email. We recommend that you keep a list of the billers that you pay automatically so you can efficiently update this information when necessary. Will I be able to register for the Triangle Rewards Program on SportChek.ca, Marks.com, Atmosphere.ca, TrioHockey.ca, and participating SportsExperts.ca? Do I need to create a Triangle ID? Yes, its possible to issue a refund to customers by tapping the contactless payment device in the same manner as making a purchase. RECEIVED YOUR CARD? Mastercard has many different levels of support and expertise available to help a company market its co-brand card and grow its business. You should contact the financial institution that issued your card for questions related to billing and fees. Do I need to activate or register my card before using it? How do I check my Mastercard Prepaid Card balance? You can find your issuers contact information for your financial institution on the back of your Mastercard and on your billing statement. No. You should always safeguard your personal information and refrain from responding to suspicious email/phone scams. How is Click to Pay different from other online payment solutions? Many merchants display POS signage highlighting contactless acceptance as well.. Add a Mastercard to Click to Pay during checkout. Card issuers sometimes provide this as a companion to your traditional primary Mastercard plastic card.. Existing contactless terminals are compatible with tokenized transactions and no action is required. What information will the service provider/biller request? For Deposit Product customers call 1-866-681-2837. How do I contact Mastercard Customer Operations Support? Will Triangle Bonus Days apply to Sport Chek, Marks, Lquipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, LEntrept du Hockey, and participating Sports Experts stores? Can I use my Mastercard Prepaid Card to buy gas? Please contact the financial institution that issues your card. Do I have to treat my Mastercard contactless card or device in any special way? However, Mastercard has a dedicated staff of highly experienced co-brand specialists who can help a company evaluate and establish a co-brand partnership that will meet the objectives of all parties involved. We encourage you to contact the financial institution that issues your Mastercard for the most up-to-date information. Should you wish to speak with someone directly regarding this communication, feel free to contact us at POI_Currency_Conversion@mastercard.com. If you are a victim of a phishing attack and believe your account information may have been compromised, please contact the financial institution that issued your credit card or debit card to report the incident. Contact the card issuer to find out how to regain access to the funds. Yes. You can also always contact the Mastercard Assistance Center either toll-free at 1-800-627-8372 or collect at 1-636-722-7111. What should I do? 10% cash back for the first 3 months + $125 GeniusCash. You've attempted to enter your information too many times. Then you should notify each of the three credit reporting agencies: The credit reporting agencies should provide you with a copy of your credit report. Does the merchant need to print a receipt for all contactless transactions? You can continue to use your My CT Money Card, but if you would like a new Triangle Rewards card, you can merge your old account to your new account on Triangle.com or through the Triangle App. You should also contact the financial institution that issued your Mastercard. How can this be corrected? You can change your address by logging into Triangle.com or by calling Customer Service. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. Use your chip card at the same merchants you do now either by inserting the card into terminals that are chip-enabled or swiping your card. If you registered your Mastercard Prepaid Card, then the financial institution that issued your card can use the information you provided during registration to issue a replacement card. How is accepting mobile payments different than accepting cards? Yes. If you would like a physical card, please call our customer service team 1-800-226-8473 and they will be happy to get you a physical card. You can reach them by calling the number on the back of your card. Youll need to delete your current profile with the wrong email address. Using a credit card at an ATM is considered a cash advance, which means: Should I convert transactions into my home currency? Who do I talk to if I need help with my account, like changing my address or if my Triangle Rewards card is lost or stolen? Your Mastercard account information may change due to a lost or stolen card, expiration date change or an upgrade to a new product. You can make contactless payments on any contactless payment reader that displays this symbol. Members are also able to collect at Gas+/Essence+ locations. How does the Triangle app work? You can find your CT Money balance, recent transactions, personalized offers, statement balance and so much more. Now you can feel as secure and confident paying online as you do in stores. Register the transaction again as you would for a card transaction and ask your customers to tap again. You can reach your financial institution by calling the number on the back of your card. We may expire the Canadian Tire Money in your Triangle Rewards Account in the event that there has been a period of inactivity of 18 months or more. Certain exceptions apply. How do I delete my Mastercard Click to Pay profile? Direct deposit information varies, so check your card packaging or contact the card issuer. . If you lost an item that you paid for in full with your Mastercard, you may be eligible for replacement or reimbursement. Well help you replace your lost or stolen Mastercard card no matter where you are. Please see full program details for all eligible merchandise at, https://www.canadiantire.ca/en/customer-service/ship-to-home.html, Triangle Mobile App & Triangle Rewards Card. You can always contact the Mastercard Assistance Center either toll-free at 1-800-627-8372 or collect at 1-636-722-7111. Items may be display models or not exactly as shown and may not be available in all stores. While most service providers do not charge a fee, be sure to ask if they charge any fees or have any restrictions associated with making a payment using your Mastercard. Always be sure to know your card balance in advance and remember that the restaurant may attempt to authorize an amount higher than the total that appears on your bill. I dont know my password or my personal identification number (PIN). The Remember me option gives you quick access to your Mastercard ClicktoPay profile and helps you check out faster. How do I get a refund from a business that has filed bankruptcy? Whether youre the victim of credit card theft, have lost your card or just need help locating anATM, were here to assist you 24 hours a day, 365 days a year. Yes, Mastercard has programs designed to grow various types of businesses. This step is an added security measure we have in place to help prevent identity fraud. Please check with your bank or preferred payment brand for availability. Contact the issuer of your card immediately to report the lost or stolen card. Mastercard contactless is like having exact change wherever you go. Merchants who no longer wish to show up in the locator can contact the Branch Service Call Centre and provide the following information: 1-800-398-4150 (Canada and United States) 1-636-722-4050 (other countries). Why cant I check out as a guest and redeem by entering my Triangle Rewards card number? Yes, you will be notified if you are a registered Triangle Rewards member and have provided us with a valid email address. A merchant may provide a discount to its customers if they pay in cash, provided that the discount is posted. Tokenization is the process of replacing a cards primary account number (PAN)the 16-digit number on the plastic cardwith a unique alternate card number or token. Tokens can be used for mobile point-of-sale transactions, in-app purchases or online purchases. You can manage your Mastercard ClicktoPay profile at any timehere. Unfortunately, you can not use a different Triangle Rewards Account; the account you use must be the one linked to your Triangle ID. Someone called to offer a lower rate on my Mastercard but it seems to be a scam. We recommend not entering a PIN number that is easily guessable when changing your PIN. How do I report it? They are only one of many cost components included in a Merchant Discount Rate. Click here to activate >. Bonus CT Money is collected from online orders will be applied to the Members Triangle Rewards Account within five weeks of the purchase date. Mastercard rules permit the partners logo to be a dominant feature on the face of the card. To expand supply, Mastercard is rolling out an additional 50,000 six-digit BINs (222100272099). In addition, if you use automatic bill payment you wont have to worry about missed payments or late fees. Consumer Inquiries Our Lowest Prices of the Year are defined as the period between January 1 to December 31, 2022. Many issuers allow you to register travel plans online in lieu of calling check your issuers website. Please follow your stores refund policy. Your card may also have contactless capabilities so you can tap your card at checkout when given the option. However, each merchant decides which payment brands to accept. Card usage and availability of other network cards may vary. For the purposes of this section, inactivity means that there has been neither a transaction in which you have collected electronic CT Money, nor a transaction in which you have redeemed electronic CT Money during the period in question. Due to the way gas purchases are pre-authorized, some gas stations accept prepaid cards only inside the store and not at the pump. The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. We urge you to consult with your own legal counsel to discuss the requirements applicable to your specific situation. Many different industries have successfully implemented co-brand programs including airlines, gas companies, automotive companies, warehouse clubs and supermarkets. As a service provider, we refer individuals to the privacy notice provided by those third parties for more information on how their personal information is handled. 2000 Purchase Street Its like having exact change wherever you go, so you dont have to worry about carrying around cash or fishing for coins. There is no annual fee associated with the Triangle Mastercard or Triangle World Elite Mastercard. Bonuses, like our exclusive email offers, flyer offers and Triangle Bonus Day events, are in addition to the 4% back in Canadian Tire Money that you collect every day on qualifying purchases at Canadian Tire, Sport Chek, Marks, Lquipeur, Party City, Pro Hockey Life, Atmosphere, Sports Rousseau, Hockey Experts, LEntrept du Hockey, and participating Sports Experts stores. Merchants in Canada are not permitted to charge a fee for customers paying with Mastercard. For residents of Quebec, the period between the statement date and the due date for payment is 26 days. You can always contact the Mastercard Assistance Center either toll-free at 1-800-627-8372 or collect at 1-636-722-7111. Where should I get foreign currency while Im abroad? In the meantime, you can use the telephone number provided upon registration at time of purchase, or use the Triangle App. We recommend that you confirm with each biller to ensure that it accepts your card as a form of payment. There is no administration fee charged for entering into a special payments plan. Exceptions apply. Mastercard does not charge a fee for bill payment. At that time, you will need to make an eligible transaction where you earn or redeem your CT Money to remain in active status. Mark's Work Wearhouse and L'quipeur are also available. Call Sleep(2) 'Do nothing for 2/5 12 of a . I no longer have my Mastercard, how do I report the card as lost or stolen? Why was I charged a higher amount at the pump because I used my Mastercard? How can I retrieve it or get a new one? There is no fee for closing an account, but hey will lose any Canadian Tire Money that they have collected. Typically, there is a customer service number for your financial institution on the back of the card that you can call. You can further narrow down the list of ATMs by providing a street address and a financial institutions name, and by checking off any additional criteria you require such as 24-hour access. Pricing, selection, and availability of store clearance items are determined by each store. You will use your Triangle ID credentials when you want to sign into your Triangle Rewards or Canadian Tire account. Card Activation Online Card Activation To start the activation process, select one of the options below. Can I collect Canadian Tire Money on online purchases at CanadianTire.ca, SportChek.ca, Marks.com, Lequipeur.com, PartyCity.ca, ProHockeyLife.com, Atmosphere.ca, and participating SportsExperts.ca? Whats an acquirer and why do I need one? The purchase amount will automatically be deducted from the card balance. Bonus CT Money collected from online orders will be applied to the members Triangle Rewards account within 5 weeks of the purchase date. Or you can visit the issuers website. If you purchased an item but received the wrong one, please contact the merchant to try to resolve the situation. You can reach them using the phone number on the back of your card. How does the payment verification process work for contactless? Activation and registration requirements vary, so check your card packaging for detailed instructions. Customers can also call Customer Service to report a lost or stolen card. How do I pay with Mastercard contactless? Typically, there is a customer service number for your financial institution on the back of the card. CT Money is earned on the balance of your transaction after redemption is made. Examples include fast food outlets, supermarkets, quick-service restaurants, drive-throughs, convenience stores, vending machines, tollbooths, taxis, parking venues, fuel pumps and public transportation. Thats why we embed privacy safeguards into all of our products and services, limiting data use to only whats necessary and looking for ways to encrypt or de-identify personal information while making sure each product is still convenient and easy to use. 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